This Privacy Policy (“Policy“) is published in accordance with the provisions of Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011. The Policy is an ‘electronic record’ as contemplated under section 2(t) of the Information Technology Act, 2000 and the rules. This Policy being an electronic record is generated by a computer system and does not require any physical or digital signature.
The online store www.ranceco.co.in ") is owned and operated by Rance Products Private Limited, a private limited company incorporated under the laws of India having its registered office at Kalagarh Road Dhampur, Bijnor, Uttar Pradesh-246761, India
Users are requested to read and understand the Policy very carefully before using or accessing the Online Store. Through this Policy, Rance Products Private Limited intends to convey the manner in which the user’s information is collated and used by Rance Private Limited while providing the services of the Online Store. This Policy is binding on every user of the Online Store and users who do not agree with the terms of this Policy should not use or access the Online Store.
Rance Private Limited reserves its right to change, edit, alter, amend, modify, review, revise or substitute this Policy with or without notice. By using the Online Store, the user’s signify they have carefully read, understood and agree to be bound by this Policy and the users expressly and voluntarily accept this Policy including any change, modification or substitution made to the Policy from time to time. Rance Private Limited reserves its right to refuse services to any user who does not accept or violates the terms of this Policy.
‘User information’ for the purpose of this Policy includes the user’s personal information that can be used to uniquely identify or contact a single person including name, email address, residential address, phone number, photograph and other information collected by Rance Private Limited to provide specific services to the user through the Online Store. The user has the option not to provide User Information if the user wishes not to avail the specific service for which the User Information is required.
If any user is providing any User Information on behalf of any corporation, company, institution, association or other entity, the user should be authorized by such corporation, company, institution, association or other entity to provide such information to Rance Private Limited.
Rance Private Limited collects information from the user when creating a user account or when the user is browsing for products, transacting an online purchase of products through the Online Store or while posting comments, uploading content or participating in any offers or contests or availing special gifts or communicating with customer support by phone, email or otherwise.
Rance Private Limited receives, scrutinizes and stores User Information for security and technical reasons such as IP address, login id, email address, password, devise connection information transaction history, date, time and duration of session on the Online Store.
Rance Private Limited automatically receives the URL of the site from which a user came and the site to which the user goes when the user leaves the Website. The Online Store receives the IP address of the user’s computer and the type of web browser a user is using, email patterns, etc. Rance Private Limited will occasionally ask the user to complete optional online surveys. These surveys may ask the user for contact information and demographic.
Sometime the Online Store uses cookies so that the Online Store can provide the user with more customized information when the user returns to the Online Store. "Cookies" are used to store user preferences and to track user trends, so as to enhance the user’s interactive experience and generally improve the Online Store’s services to the user. The user can set the browser to notify the user when the user is sent a "cookie", giving the user the chance to decide whether or not to accept it. If the user accepts a "cookie", the user agrees to the use of any User Information collected by the Online Store using that cookie. The user may update the profile information of the user at any time on the Online Store.
The user can add or update the User Information on a regular basis. When the user updates the User Information, Rance Private Limited will keep a copy of the prior version for its records.
The User Information is primarily used by Rance Private Limited to facilitate a better, customized and convenient use of the Online Store’s services. The User Information is used by Rance Private Limited inter alia to (i) respond to the user’s queries, requests and inquiries; (ii) update new features of the Online Store, (iii) improve and customize the Online Store’s service, (iv) detect and prevent fraud and abuse of the Online Store, (v) examine the identity of the user’s and the authenticity of offers, delivery or transfer of offers, etc. (vi) administer the Online Store, (vii) inform any change in the Terms of Use or this Policy or the Terms and Conditions of Sale, (viii) send surveys and marketing communications that Rance Private Limited believes may be of interest to the user; (ix) personalize the user’s experience on the Online Store by presenting advertising, products and offers tailored for the user; (x) help the user address its problems with the Online Store including addressing any technical problems; (xi) complete and fulfil the user’s purchase, process payments, communicate with the user regarding the user’s purchase and provide the user with related customer service; and (xii) protect the integrity of the Online Store.
User Information is used and disclosed if required to do so by law or in the good faith and belief that such disclosure is reasonably necessary to respond to notices, court orders, or other legal process. Rance Private Limited may disclose User Information to law enforcement officers, third party rights owners, or others that is in its opinion reasonably necessary to enforce the Online Store’s Terms of Use, this Policy and Terms and Conditions of Sale. Rance Private Limited will share some or all of the User Information with another entity should Rance Private Limited merge with, or be acquired by that entity or receive investments from that entity.
Rance Private Limited may disclose aggregated information about the use of the Website, but it will never contain User Information that will identify a single user. Rance Private Limited does not trade or sell User Information in any manner, except as specified in this Policy or if express consent is sought from the user.
Rance Private Limited understands that the User Information is very crucial and is important for the user. The user agrees and acknowledges that the User Information is disclosed or shared with: (i) third party vendors for delivery of the products ordered through the Website, (ii) third party service providers engaged by Rance Private Limited to perform the services on Rance Private Limited’s behalf, (iii) third party service providers for the purpose of the Website’s security, maintenance, repair or other technical reasons.
Rance Private Limited may, if the user so chooses, send direct advertisement mailers to the user at the address given by the user. The user has the option to opt-out of this direct mailer by clicking at the unsubscribed link option attached to e-mail.
Rance Private Limited respects the user’s privacy and if the user does not want to receive e-mail or other communications from Rance Private Limited, user may inform the same to our customer care service.
Website may provide or be linked with other websites and advertisements. Rance Private Limited is in no way responsible for the privacy practices or content of such websites. The linked websites or advertisers are not necessarily under the control of Rance Private Limited and Rance Private Limited expressly disclaims all liability associated with the content and the use of such websites and advertisements. Display of any third party advertisements on the Website shall not be construed as an endorsement or promotion of any products or services by Rance Private Limited. The user should read the privacy policy of each and every linked website and any access or use of the linked websites is entirely at the user’s own risk.
This Policy is to be read in conjunction with and shall be deemed to be part of the Online Store’s Terms of Use and Terms and Conditions of Sale.
If you would like to correct, amend or delete any personal information we have about you, or simply want more information contact our Privacy Compliance Officer at hi@rance.co.in
The name and contact details of the Grievance Officer to handle any complaints in relation to the sale of Products or use of this Website are provided below. All complaints will be acknowledged within 48 hours (Working Days), and will be addressed no later than 1 month from the date of complaint received.
Email: info@rance.co.in
Time: Monday-Sunday (From 09:00 Am to 6:00pm)
Rance is a premier destination in India that brings together a handpicked selection of skincare and beauty brands committed to using safe and potent ingredients. Our mission is to cater to your distinct skin needs, concerns, and lifestyles by providing a dedicated platform where you can explore a collection of performance-driven products designed to elevate your beauty and assist you in attaining your skincare aspirations.